Last Updated: October 2025
1. Introduction
Steven Webb (“we”, “our”, or “us”) operates stevenwebb.com and stillness.stevenwebb.com (together, “the Website”). This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with UK GDPR and the Data Protection Act 2018.
We are committed to protecting your privacy and handling your personal data transparently and securely.
2. Information We Collect
Information You Provide
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account on stillness.stevenwebb.com, we collect your name and email address.
Newsletter Subscription: When you subscribe to our Weekly Calm newsletter, we collect your name and email address.
Payment Information: When you purchase courses, payment details are processed securely by our payment providers (Stripe and PayPal). We do not store your full payment card details on our servers.
Communications: When you contact us via email, we collect the information you provide in your message.
Information Collected Automatically
When you visit the Website, we automatically collect certain information through cookies and similar technologies:
Usage Data: Information about how you use the Website, including pages visited, time spent, and interactions.
Device Information: Your IP address, browser type, operating system, and device identifiers.
Analytics Data: We use Google Analytics and Microsoft Clarity to collect data about website traffic and user behaviour.
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: Creating and managing your account, delivering course content, and processing payments.
To Send Newsletters: Sending you our Weekly Calm newsletter, which you have subscribed to. These emails may occasionally include information about our courses.
To Improve the Website: Analysing how users interact with the Website to improve functionality, content, and user experience.
To Communicate: Responding to your enquiries and sending important updates about your account or courses.
Legal Compliance: Complying with legal obligations and protecting our rights.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
Consent: When you subscribe to our newsletter or agree to cookies, you provide explicit consent.
Contract: Processing is necessary to fulfil our contract with you when you purchase courses or create an account.
Legitimate Interests: We process data for analytics and website improvement based on our legitimate business interests, balanced against your rights.
5. Cookies and Tracking Technologies
What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help us recognise your device and remember your preferences.
Types of Cookies We Use
Essential Cookies: These cookies are necessary for the Website to function properly. They enable core features such as account login and access to secure areas. These cookies do not collect personal information.
Analytics Cookies: We use Google Analytics and Microsoft Clarity to understand how visitors use the Website. These services collect information such as pages visited, time spent, and interactions. This helps us improve the Website.
Functional Cookies: These cookies remember your preferences and choices to provide a better user experience.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of the Website.
To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
6. Third-Party Services
We use the following third-party services that may collect and process your data:
Google Analytics: Provides website analytics and usage statistics. View their privacy policy at https://policies.google.com/privacy.
Microsoft Clarity: Provides website analytics and user behaviour insights. View their privacy policy at https://privacy.microsoft.com/privacystatement.
Stripe: Processes payments securely. View their privacy policy at https://stripe.com/privacy.
PayPal: Processes payments securely. View their privacy policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
MemberPress: Manages course memberships and integrates with payment processors. View their privacy policy at https://memberpress.com/privacy-policy.
These third parties have their own privacy policies governing how they collect and use data. We encourage you to review their policies.
7. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it. Your data is stored securely on our servers in the United Kingdom.
We use encryption, secure connections (SSL/TLS), and access controls to prevent unauthorised access, disclosure, or loss of your information.
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Account Data: Retained while your account is active and for a reasonable period after account closure for legal and administrative purposes.
Newsletter Data: Retained until you unsubscribe from our mailing list.
Analytics Data: Retained in accordance with Google Analytics and Microsoft Clarity retention policies.
9. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right of Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You can request that we limit how we use your data.
Right to Data Portability: You can request that we provide your data in a structured, commonly used format.
Right to Object: You can object to our processing of your data based on legitimate interests.
Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at email@stevenwebb.com. We will respond to your request within one month.
10. Newsletter and Marketing
If you subscribe to our Weekly Calm newsletter, we will send you regular emails. These emails may occasionally include information about our courses on stillness.stevenwebb.com.
You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us at email@stevenwebb.com.
11. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share your data in the following circumstances:
Service Providers: With trusted third-party service providers (such as payment processors and analytics services) who assist us in operating the Website. These providers are contractually obligated to protect your data.
Legal Requirements: When required by law, court order, or legal process, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
12. International Data Transfers
Your data is primarily stored and processed in the United Kingdom. Some third-party services we use (such as Google Analytics) may transfer data outside the UK. When this occurs, we ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR.
13. Children’s Privacy
The Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete the information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically. Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.
15. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: email@stevenwebb.com
16. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk